Effective Date: June 4, 2026
TaxNorth.ca ("the Platform", "we", "us") is a digital platform based in Canada that provides:
— AI-powered educational information about Canadian taxation
— Tax-related informational content in 12 languages
— A connection service to independent licensed accounting professionals across Canadian provinces
The Platform is not affiliated with the Canada Revenue Agency or any government body. By using TaxNorth.ca, you agree to these Terms and Conditions. If you do not agree, please do not use the service.
The AI chatbot provides general informational content only. It does not constitute professional tax advice, legal advice, or financial advice. Specifically, the AI:
— Does not provide professional tax advice
— Does not prepare or file tax returns
— Does not guarantee accuracy or completeness of responses
— Is intended for educational purposes only
AI systems can make mistakes, misinterpret questions, or provide information that is incomplete or outdated. Tax laws change frequently — always verify current rules with the Canada Revenue Agency at canada.ca. Users are responsible for verifying all information with qualified professionals before making any tax or financial decisions.
TaxNorth.ca connects users with independent, licensed accountants ("Professionals") located across Canadian provinces. Important:
— Professionals are independent third parties
— TaxNorth.ca does not employ, supervise, or control these professionals
— Any tax advice or services are provided solely by the Professional
— Any agreement for services is strictly between the user and the Professional
TaxNorth.ca acts as a referral and connection service only. We do not endorse, warrant, or guarantee the services of any referred professional and are not responsible for the quality, accuracy, or outcome of any professional services provided.
Users may be charged a CAD $19.99 connection fee to access the professional matching service. This fee covers:
— Platform access and matching services
— Referral to a licensed professional in your province
— Multilingual support access
This fee does not include:
— Tax preparation or tax filing services
— Professional advisory services
— Any services provided directly by the accountant
All fees are charged in Canadian dollars. Payment is processed securely through our payment provider. Fees are non-refundable once the professional connection has been made.
The Platform provides content and support in 12 languages — English, French, Spanish, Mandarin, Arabic, Punjabi, Romanian, Ukrainian, Japanese, Korean, Dari, and Turkish — to improve accessibility for newcomers in Canada. Some translations may be AI-generated and may contain inaccuracies. Users should verify critical tax information in their preferred language with a licensed professional.
You agree to use TaxNorth.ca only for lawful purposes. You must not:
— Use TaxNorth.ca to provide tax advice to third parties
— Attempt to reverse-engineer, copy, or reproduce the TaxNorth system
— Submit false or misleading information through any form
— Use the service in any way that could harm TaxNorth.ca or other users
You agree to provide accurate information, verify tax information independently, and use the Platform responsibly and lawfully.
TaxNorth.ca uses third-party services to operate, including AI processing, database hosting, email delivery, and payment processing. We are not responsible for the actions, advice, or quality of services provided by independent accountants or other third parties. Disputes between users and professionals are to be resolved directly between those parties.
To the maximum extent permitted by applicable Canadian law, TaxNorth.ca shall not be liable for:
— Decisions made based on AI-generated content
— Actions taken by independent professionals
— Tax penalties, interest charges, or missed filing deadlines
— Any direct, indirect, incidental, or consequential damages
We do not guarantee tax outcomes or financial results. Your use of TaxNorth.ca is entirely at your own risk.
All content, design, and code on TaxNorth.ca is owned by TaxNorth and protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any part of TaxNorth without prior written permission.
We may update these Terms and Conditions at any time. The effective date at the top of this page indicates when the terms were last updated. Continued use of TaxNorth.ca after changes constitutes acceptance of the updated terms.
These Terms and Conditions are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein. Any disputes shall be resolved in the courts of Alberta.
For any questions about these Terms and Conditions, contact us at hello@taxnorth.ca